Hilti
Hilti Canada
(800) 363-4458
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Tool service form


Instructions
Maintenance and repair are necessary functions of every tool’s life, and Hilti strives to keep turnaround times as low as possible. If your tool is in need of service, please complete the form below. We’ll fax you your shipping documents for shipment to your Hilti repair center.

Note: Please provide your return shipping address in Address line 1. If you ship the tool in its kit box, please remove accessories such as drill bits, fasteners, etc. Mandatory fields are marked with an asterisk (*).

Your submission will be processed within 2 hours during the working hours of 7 AM – 7 PM (Eastern Standard Time) Monday through Friday.

 

Account information
Company name:*
Hilti Account Number:
Address line 1:
Address line 2:
Address line 3:
City:
Postal code:
Province:
Phone:
Fax:
Email:*
Contact name:*
Tool information
Name of tool:*
Serial number:*
Is the tool in a case?
yes
Is there a battery with the tool?
yes
Is there a battery charger?
yes
Does the tool have a nail magazine?
yes
Please provide a brief description of the service requested:
Pickup information
If you would like to approve service costs up to a certain amount, please tell us the maximum amount here (not applicable for Fleet Management Customers):
Purchase order for pre-approved amounts (if not applicable, please enter N/A):*
Contact name for tool return:*
Phone number for tool pickup:*
Preferred pickup date:
Preferred pickup time:
Please enter any additional information here:
Are you interested in learning more about how Hilti's Tool Fleet Management program can save you money on your repairs?
yes
Contact name for tool pickup
Phone number for tool return:
Reference number for tool repair:
Send me a copy of this form via email:
Please send email

address


Hilti (Canada) Corporation
2360 Meadowpine Blvd

CDN - Mississauga, Ontario
L5N 6S2

Telephone: (800) 363-4458
Fax: 1(800) 363-4459