Hilti Lifetime Service
Lifetime manufacturer's warranty
Hilti repairs or replaces, at no cost, damage due to defects in materials or workmanship.
No-cost coverage for up to 2 years
With Hilti tools you incur absolutely no repair costs for up to 2 years from the date of purchase. This includes:
No-cost coverage for up to 2 years
With Hilti tools you incur absolutely no repair costs for up to 2 years from the date of purchase. This includes:
- No cost inbound and return shipping
- Labor costs
- Repair or replacement of all defective parts as well as parts
subject to wear and tear*
- Servicing when indicated by the service indicator light on the tool
- Functional check, adjustments and safety check after every repair
- Unlimited calibration of Hilti laser tools during the 2-year no-cost period
Lifetime repair cost limit
After reaching the end of the 1 or 2 year No-Cost period, you pay a maximum of 30% of the corresponding new tool's list price per repair. If the cost of the repair is below this limit, you only pay the actual cost of the repair.
Plus
The following limitations apply:
* Pistons, spring clips and buffers for powder-actuated fastening tools are excluded from the no-cost wear and tear coverage.
Plus
- No-cost coverage for 6 months after each repair; same as in the first 1 or 2 year no-cost time period
- No-cost inbound shipping
- No-cost calibration with each laser tool repair upon request
The following limitations apply:
- Hilti gas saws and 4-1/2 inch angle grinders are covered with a lifetime manufacturer's warranty and lifetime repair cost limit. Gas saws and 4-1/2 inch angle grinders are excluded from no-cost coverage.
- Hilti tools covered with 1 year no-cost period are 5 to 7-inch angle grinders, screwdrivers, drill/drivers, gas-driven fastening tools, circular, jig and reciprocating saws, stand-up powder-actuated decking tools, pneumatic decking tools, chemical product dispensers and all Hilti batteries and chargers.
- No-cost coverage excludes damage due to abuse, or use not in accordance with the tool operator's manual.
- Lifetime manufacturer's warranty and lifetime repair cost limit offered as long as replacement parts remain available.
- Refurbished batteries may be used as a no-cost replacement part.
* Pistons, spring clips and buffers for powder-actuated fastening tools are excluded from the no-cost wear and tear coverage.